Privacy Policy

Massage Lover · Last updated: April 17, 2026

This Privacy Policy explains how Massage Lover ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application. By using the app, you agree to the practices described in this policy.

1. Information We Collect

Category	Examples	How collected
Account data	Email address, username, password (hashed)	Provided by you at registration
Profile content	Avatar photo, bio	Uploaded voluntarily
User-generated content	Reviews, ratings, photos, shop/therapist submissions	Submitted by you in-app
Usage data	Screens visited, searches performed, bookmarks	Automatically collected
Device data	Device type, OS version, app version	Automatically collected

We do not collect precise GPS location or sell your data to third parties.

2. How We Use Your Information

Provide, operate, and improve the app and its features.
Display your reviews, ratings, and submitted content to other users.
Send account-related notifications (e.g. review approval).
Detect and prevent fraudulent or abusive activity.
Respond to your support requests.
Comply with legal obligations.

3. Anonymity & Reviews

When writing a review you may choose to post anonymously. Anonymous reviews display no username publicly. However, we still store an internal association between your account and the review for abuse-prevention purposes.

4. Photos & Uploaded Content

Photos you upload (for reviews, shop covers, or therapist avatars) are stored securely on Cloudflare R2 object storage and served via a public CDN URL. Do not upload photos that contain sensitive personal information belonging to others.

To pick photos, the app requests access to your device's photo library (NSPhotoLibraryUsageDescription on iOS). We access only the specific photo(s) you select — we do not scan or access your full photo library.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with:

Service providers – cloud hosting (Railway, Cloudflare R2) that process data solely on our behalf under confidentiality obligations.
Legal authorities – when required by law, court order, or to protect user safety.

6. Data Retention

Account data is retained while your account is active.
Reviews and submitted listings are retained to preserve directory integrity and may be kept in anonymised form after account deletion.
You may request deletion of your personal data by contacting us (see Section 10).

7. Security

We use industry-standard measures including HTTPS transport encryption, hashed password storage (bcrypt), and JWT-based authentication. No system is 100% secure; please protect your account credentials.

8. Children's Privacy

Massage Lover is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your account and personal data.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at the address below.

10. Contact Us

For privacy-related questions or requests, please email us at:
support@massage-lover.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app. Continued use after changes are posted constitutes acceptance of the updated policy.